TRAINING & SUPPORT STAFFING 24/7
We help social service agencies reduce burnout and fill staffing gaps


Backed by nearly two decades of frontline social service expertise.
THE RIGHT STAFFING AGENCY FOR YOU
STAFF EXPERTISE:
With nearly two decades of frontline social service experience, we bring practical skills that strengthen agency teams and support staff in complex environments:
Clinical & Behavioral Support
- Addictions (abstinence & harm reduction)
- Mental health
- Intimate Partner Violence (IPV)
- Concurrent disorders
- Trauma and homelessness
- Stages of change
Conflict & Crisis Response
- Crisis intervention and de‑escalation
- Conflict mediation
- Managing communal living dynamics
Advocacy & Life Skills
- Client advocacy
- Personal hygiene and medication management
- Cooking and budgeting support
Professional Standards
- Record keeping and file management
- Confidentiality practices


Trauma-Informed Staffing & Counselling
At Insight Solutions, we provide skilled staff for residential and counselling settings across Toronto and the GTA. Our team is trained in trauma‑informed approaches, ensuring care that is both compassionate and effective.
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Agencies often rely on their own relief lists, but coverage gaps can still happen, sometimes only once every few months, yet always at the most critical times. That’s when Insight Solutions steps in.
Whether you need regular staffing support or occasional coverage, we provide professionals who are experienced, reliable, and trauma‑informed, helping your team maintain stability and continuity of care.
COMPASSION
When we select our highly qualified staff, we look for compassionate individuals that strive to make a difference. Our staff will demonstrate cultural competency and appreciate diversity. They are committed to working from an inclusive and anti oppressive framework to assist clients from various socio-economic backgrounds, sexual orientations, gender identities, and religious beliefs. They will have a strong understanding of social isolation and work with sensitivity. Our staff will maintain the highest level of confidentiality.

Professional Development
647 402 9308
insightsolutionstoronto@gmail.com
Professional Development Training
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Building stronger teams through practical, trauma‑informed learning.
At Insight Solutions, we believe strong teams create stronger outcomes. That’s why we offer professional development workshops designed specifically for staff in counselling and residential settings.
Our trainings focus on practical skills that make a real difference in everyday work, including:
- Crisis intervention and de‑escalation strategies
- Resilience and burnout prevention
- Conflict mediation in residential environments
- Trauma‑informed care practices
- Working effectively with resistant clients
- Building confidence and wellbeing among frontline staff
Whether you’re looking for a one‑time workshop or ongoing development, we tailor sessions to meet the needs of your agency and frontline staff.

We would love to hear from you!
Whether you are looking for staffing support or training opportunities, let's start the conversation.
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